When Owensboro natives James Jones, PA-C, and Dr. Chad Hobelmann worked together in the Emergency Room, they noticed a significant gap in healthcare services on the west side of Owensboro. Together with Nick Settles, PA-C, a former classmate and EMS coworker with Jones, they decided to fill that gap and provide quality healthcare to Owensboro’s people; thus, Urgent Care West was born.
The clinic, located at 1324 Carter Road a few blocks north of the intersection with West Parrish Avenue, specializes in treating common illnesses such as sore throats, flu, UTI, strep, and more. However, the clinic is not limited to routine testing for common illnesses. They also offer on-site X-rays and point-of-care ultrasounds for more in-depth medical problems as well as laceration repair and a multitude of medical office procedures.
“It serves as a good resource for the west end of town,” Settles said. “One of our primary goals is to eliminate the long waiting periods patients typically face when they visit the emergency room.”
The three have firsthand experience with how the ER works, and they strive to ensure that patients receive prompt medical attention. Settles said the clinic’s success so far has been remarkable, and the community has been very receptive.
“We’re in medicine to help people,” he said. “We are determined to provide the highest level of care possible to all patients. With extensive training and experience in emergency medicine, no patient is ever turned away without seeing a provider regardless of their complaint.”
On some days, the clinic treats 20-25 patients, and on other days they could reach as many as 100. Regardless of how busy they are, the Urgent Care staff is adamant about always providing the highest quality of care. Settles said this attention to detail and superior service extends to everyone that walks through the door, which includes folks from all walks of life.
The clinic also offers labs and can refer patients to specialists when necessary. Their goal is to be an urgent care clinic and not a primary care doctor, often sending referrals to a network of doctors they know locally.
In addition to Jones, Hobelmann, and Settles, APRN Lucia Sao is also a provider at the clinic. Settles said he and the team are all well-vested in the community and strive to provide quality healthcare services to the people of Owensboro.
“As a much-needed addition to the healthcare system on the west side of Owensboro, we provide prompt medical attention, routine testing for common illnesses, on-site X-rays, and labs, and more,” he said. “With Urgent Care West, the people of Owensboro and surrounding communities can rest assured that they have access to quality healthcare services.
This article was sponsored by Urgent Care West.