On May 15, at the 2019 IHG Americas Investors and Leadership Conference, The Holiday Inn Owensboro Riverfront was presented with the IHG (InterContinental Hotels Group) 2018 Quality Excellence Award for achieving superior levels of service excellence.
“I am pleased to honor the Holiday Inn Owensboro Riverfront with the Quality Excellence Award,” said Elie Maalouf, Chief Executive Officer – the Americas, IHG. “We applaud the performance of Holiday Inn Owensboro Riverfront. This hotel consistently puts our guests at the heart of everything they do. We’re very proud the Holiday Inn Owensboro Riverfront is part of IHG.”
“General Manager Lauren Worthington and her entire staff are leading the way in quality and customer service. As the Owensboro downtown market continues to grow, Lauren and her staff understand the importance of providing the highest levels of customer service and that connects to being recognized at high levels within IHG.” said, Claude Bacon, Vice President – LinGate Hospitality
The Holiday Inn Owensboro Riverfront is one of only 293 properties selected from the company’s more than 5,600 hotels in recognition of overall quality excellence.
