After nearly a decade in business, Owensboro RV is expanding its operations while continuing to serve the community.
The business, which opened its doors in 2010, will expand into the former Wayne Supply building next door to their lot on W. Parrish Avenue. This will allow for more parking and help them better serve their customers.
General manager Adam Overall said they continue to experience steady growth that he attributes to their old-fashioned ways of doing business.
“We are a good ole’ fashion, handshake, look-you-in-the-eye, honest business,” Overall said. “We do what we say we’re going to do. We treat our customers like family.”
From humble beginnings that started in The Boatman lot next door, that began selling only pre-owned units initially, now they’ve expanded to carry some of the industry’s finest RV brands.
In addition to operating as a dealership that sells both pre-owned and new units, they also sell parts, offer full financing, and operate a full-service department that services upwards of 30 campers on any given week. They recently purchased the lot next to them with the intent of expanding their service department.
With roughly 25 percent of their business coming from Owensboro, and another 25 percent coming from surrounding counties, they manage to conduct 50 percent of their business regionally despite growing competition.
“We have a really good customer base, all around,” Overall said. “We would love to do more in sales, but we also want to see growth in our parts and service departments.”
Owensboro RV has great relationships with the campgrounds in the area, offering free service calls once a week to campers at Diamond Lake.
“We do a lot with the campgrounds, we partner with Diamond Lake on several different events,” Overall said. “They let us bring campers out there and set them up and show them. We have a good relationship with them.”
With more than 20 full-time employees, 20 acres of storefront, and still growing, the company aims to maintain the same fun and light-hearted environment.
“When people come here, we cut up and have fun with the customer,” Overall said. “When somebody comes in here that bought a camper from us, and they bust our chops, that’s what we want. We want a fun environment, we don’t want it to be stuffy.”