During a year of closures and lost profits for many businesses, Owensboro’s Chick-fil-A is expanding its parking to accommodate locals’ continued business.
Chick-fil-A purchased property recently valued at $46,000 at 735 Carlton Drive — located behind the Shell gas station that is next to the restaurant — to build additional spaces for employees and customers during busy dining times.
“Our lunch rush is our biggest issue,” said operations manager Graham Simmons, who added that business did not seem to slow down this year.
Chick-fil-A has proven to be popular both locally and nationally. Trailing only McDonald’s and Starbucks, Chick-fil-A recently became the nation’s third largest restaurant chain, with revenue reaching about $10.8 billion in 2018.
Nearly 37 percent of American adults eat fast food on any given day, according to the Centers for Disease Control and Prevention, and Chick-fil-A has built up significant brand loyalty. Chick-fil-A topped the American Customer Service Index as the nation’s favorite fast food restaurant for the fourth year in a row in 2019.
