Integrated Therapy Solutions officially opens today. In addition to providing a comprehensive approach to therapeutic interventions, the new health clinic is focused on direct access to care and ensuring a comforting atmosphere.
The business is owned and operated by Kalin Phelps, MS, MBA, OTR/L.
The experience begins when a patient walks in. Phelps has the lobby set up to ease any intimidation that may usually arise with attending other clinics. She has plans of using plants, full-wall windows, and other amenities, along with her own trained dogs, to help ease spirits.
“I don’t want anyone to be apprehensive about coming into a space that just feels stuffy,” Phelps said. “…[With COVID,] nobody feels that sense of normalcy. Anxiety and depression are through the roof. Mental health globally is horrific right now. So I want to give people something that just makes them relax.”
With her experience throughout the medical field — 8 years in orthopedics, pelvic, sexual, women’s health and prenatal care, and several other licenses and certificates — Phelps is looking to provide holistic care to her clients.
This could range from the hydration infusions she will be offering — all named after classic 1980s movies like Say Anything, Breakfast Club, Weekend at Bernies (a good cure for a hangover, she notes) — to the services for weekend warriors working on the yard as the temperatures start to rise.
There will also be a five-person infrared sauna — which can be utilized for personal or group reservations.
Beyond the lobby, there are traditional workout equipment like bikes, ellipticals and arm machines available to use alongside trained professionals.
There will also be a private room for women’s health consultations. Phelps’ services to women can also be accessed at home, and she plans to meet her clients where they are able.
“I will do home visits for new moms, so if they need pelvic health therapy, but can’t get out or don’t want to get out or just struggling to juggle all their new roles as a mom, I can go see them in their home and just make that easier,” Phelps said.
All of the services Phelps will offer come from the desire to ensure her clients are met in a timely manner. During her time in orthopedic work, she said patients still came to her long after their first check-in.
She said some patients were waiting three weeks to three months before they were seeing an orthopedic specialist.
“At that point, their issues are chronic. Had you just walked in my door and seen me on day one, you would have been better in a week. Instead, you’ve missed work, spent lots of money on all these doctor’s visits and lots of imaging,” Phelps said.
So at Integrated, there will be online booking with early morning hours, late evening hours and some Saturday hours to accommodate everyone’s schedule.
To increase that accessibility, she doesn’t require an insurance plan. Phelps said that allows prices to remain at a lower cost. She still accepts Medicare, however, as it is a federally mandated program.
More information on prices and services can be found on their website here.
Phelps said all in all, to be providing the experience of a holistic health clinic at an affordable price is a dream come true.
“It’s something that I have really dreamed about and worked on and prayed over for a long time, and this has not been an easy process,” Phelps said. “We’re just putting the patient before anything else.”