Gov. Andy Beshear on Wednesday made a quick stop in Owensboro to speak during a grand opening ceremony for Passport Health Plan by Molina Healthcare’s new One-Stop Help Center. The center, located at 410 Southland Boulevard Suite 3, will offer special services tailored to the needs of Passport’s Medicaid members in the region.
“What you have here in Owensboro thanks to Passport by Molina is a one-stop-shop where people can look somebody in the eye and get help,” Beshear said. “They can talk about their needs or their family’s needs. They can talk about what they’re going to need coming up, and they can be told about all the different services, all the different ways that we can wrap our arms around people and ultimately get them healthy, back to work, and leading that better life.”
Passport, which serves over 300,000 Medicaid beneficiaries across the Commonwealth, recently opened One-Stop Help Centers in Covington, Lexington, Hazard, and Bowling Green.
Each One-Stop Help Center provides new member orientation sessions, face-to-face healthcare assistance, connections to behavioral health services and community-based organizations, live tutorials on how to use the Passport app, and private health risk and needs assessment sessions, among other services for both members and providers.
The center will also offer nutrition, cooking, and health classes. Members can also receive employment services support and assistance signing up for GED classes. In addition, visitors can find resources for assistance with food, housing and utilities.
“The centers are an extension of our holistic approach to health and wellness,” said Ryan Sadler, plan president for Passport. “These regional hubs help members take full advantage of Passport’s services and those of its partners.”
Molina Healthcare of Kentucky, Inc., dba Passport Health Plan by Molina Healthcare, provides government-funded healthcare to low-income individuals and works closely with local providers and community partners.
One of those partners locally will be the Green River District Health Department.
“We all know the past few years in the community have been challenging, but I think that it’s also shed light on the important role that partnerships play in advancing health equity,” said Lyndsey Hagan, nurse supervisor at the Green River District Health Department. “Part of our mission at the Green River District Health Department is to enhance the health and well-being of the public, and by building relationships with organizations such as Passport that share that goal, we’re breaking down barriers to accessing services.”
Beshear echoed those sentiments, saying “It’s exciting to see barriers to healthcare removed for thousands of Kentuckians, and Passport is doing just that. This One-Stop Help Center will be an important resource for Passport’s Medicaid members in Owensboro, and it is another way we are working to improve the overall health and well-being of our Kentucky families.”
