Wasabi Express has officially rolled out its first online food ordering system, giving customers the opportunity to order takeout from the convenience of their phones. Online ordering is currently only available for the location at 636 Southtown Boulevard.
Wasabi owner Byoung Lee said the online Aloha ordering system was implemented to give customers another way to access the popular Japanese restaurant’s menu without having to call the store.
“The customers are excited,” Lee said. “I’m blessed that we’re so busy. We had up to three phone lines [for to-go orders].”
Getting the new online system up and running was a bit complicated, Lee said, because of Wasabi’s large menu. The restaurant offers 100 different sushi rolls, along with a wide variety of hibachi, fried rice, udon soups and appetizers.
However, the entire menu was able to be uploaded online, along with photos of nearly every menu item.
Lee said the system will continue to be updated over time, and he believes the process will make ordering food easier and more efficient for customers.
Lee sold his Wasabi 54 location roughly a year ago, and it is now under new ownership and management, he said. That location will not offer the online menu for orders.
However, with a loyal customer base that has continued to support Wasabi over the years, Lee said he feels good about the two restaurants he continues to upgrade and improve.
“It’s a good thing,” Lee said of the online ordering. “It’s a lot faster than before, and hopefully it makes things easier for our customers because they won’t have to wait.”
The online ordering system can be found here.