The governor’s office on Thursday announced Kentuckians still needing help with unemployment insurance claims can now book an appointment for assistance by phone.
According to Amy Cubbage, general counsel for Gov. Andy Beshear, the virtual appointment schedule is an 18-calendar day rolling schedule — which means a new day’s worth of appointments will be available daily.
Appointment hours are 8 a.m. to 12 p.m. and 1 p.m. to 3 p.m. daily. There are currently 16 staff working 125 appointments a day, according to Cubbage.
The system allows claimants to schedule, reschedule and cancel appointments as well as add the appointment information to their calendars. If a claimant forgets their appointment information, they can go to the website, enter their email address and the system will resend the appointment information. The system is also set to send reminders to claimants with appointments the day before their scheduled appointment.
