A few area energy assistance agencies and nonprofits are benefiting from a donation by Atmos Energy to provide relief for customers who need assistance paying their natural gas bills, past-due debt, deposits, and service charges.
Atmos has donated $4 million to energy assistance agencies across the eight states it serves. In Kentucky, Atmos donated to the following agencies:
- Owensboro Help Office
- Paducah’s Family Service Society
- Audubon Area Community Action Agency
- Pennyrile Allied Community Services
- West Kentucky Allied Services
- Community Action of Southern KY
- Salvation Army
Atmos officials want to remind customers whose natural gas service has lapsed for any reason to contact the company now to schedule an appointment for service reconnection, before cold weather sets in.
“Some of our most vulnerable neighbors including the elderly, people with disabilities, veterans, families experiencing financial hardship, and others need additional funds to continue enjoying reliable and affordable natural gas throughout the year,” said Mark Martin, Atmos Energy vice-president of public affairs.
Customers may locate an energy assistance agency by visiting atmosenergy.com/assistance/ or calling 211. Atmos Energy encourages customers needing solutions to keep up with their monthly natural gas expenses, or who need to reconnect their natural gas service, to contact Atmos Energy’s customer service team at 888-286-6700 or visit the account center at Atmos Energy Account Center.
Financial assistance may also be available from federal, state, and local programs. Atmos Energy and its customers bestow funds through the Sharing the Warmth program to our energy assistance agency partners, which provides financial support to pay for utility bills, home weatherization upgrades, and repair and replacement of customer-owned natural gas appliances and piping.
The federal Low Income Home Energy Assistance Program (LIHEAP) releases funds every winter to all states and territories to pay utility bills. Atmos Energy is also a member of the National Energy & Utility Affordability Coalition (NEUAC) which is dedicated to heightening the awareness of the energy needs of income-constrained energy consumers.
